# MailPilot — full manifest

> Full-text LLM manifest (companion to `/llms.txt`).
> Every fact below is read from the product's own `lib/product.ts` and
> `lib/i18n/locales/`. Nothing here is invented. Generated 2026-10-03.

## Entity

- Canonical brand: LX AI Micro-SaaS Factory
- Alternate brand names: LX AI | lxsaihub | LX Micro-SaaS Factory | LX AI Micro-SaaS Directory
- Product name: MailPilot
- Product slug: mailpilot
- Product site: https://mailpilot.lxsaihub.com/
- Hub listing: https://lxsaihub.com/tools/mailpilot.html
- Brand site: https://lxsaihub.com/
- About: https://mailpilot.lxsaihub.com/about.html
- Contact: lixingliangsy@163.com
- GitHub: https://github.com/lixingliangsy/lxsaihub
- Not affiliated with: LexusHub, LiveX AI, LayerX, LexinFintech, OnDeck, LUX AI HUB

## What it does

AI email auto-reply workflows for busy support inboxes.

MailPilot is a developer-friendly email auto-reply workflow for e-commerce support teams drowning in 200+ customer emails a day. It classifies every message (inquiry / complaint / return / partnership / spam), detects sentiment and urgency, drafts on-brand replies with your variables, and escalates the risky ones to a human — with a transparent decision flow you can audit.

## Capabilities

- 5-type email classification
- Sentiment & urgency scoring
- Branded draft templates with variables
- Human escalation rules
- Transparent decision flow

## Pricing (machine-readable)

- Monthly: $19/mo
- Yearly: $190/yr (~$15.83/mo, save $38)
- Full sheet: https://mailpilot.lxsaihub.com/pricing.md
- Checkout (monthly): `https://mailpilot.lxsaihub.com/api/checkout?cycle=monthly`
- Checkout (yearly): `https://mailpilot.lxsaihub.com/api/checkout?cycle=yearly`

## FAQ (verbatim from the product's own locale file, `en.ts`)

Q1. Which email types does it handle?
A1. Inquiry, complaint, return/exchange, partnership, and spam — each with its own reply template and routing.

Q2. Does it send emails automatically?
A2. No. MailPilot drafts and routes; a human or your existing helpdesk sends. You stay in control of the send button.

Q3. How does sentiment and urgency work?
A3. A transparent rule engine scores polarity (-1..+1) and urgency (0..10) from signal words; the score drives escalation, never a hidden model.

Q4. Is it free?
A4. Yes — the Free tier drafts replies for a limited number of emails per day. Paid tiers add volume, team inboxes, and audit logs.

Q5. What languages does MailPilot support?
A5. The product interface and replies are multilingual across 10 languages: English, 中文 (Chinese), Español, Deutsch, 日本語 (Japanese), Dansk, Français, Italiano, Nederlands, and Português (Brazil & Portugal). The header switches the interface language; the reply-language menu lets you draft the reply in any of the 10, or auto-detect it from the email text. English remains the safe fallback only for truly ambiguous text.

Q6. Is my customer data safe?
A6. Inputs are used only to generate your draft and are never sold. Retention, sub-processors, and your rights are described on our Privacy page; Enterprise can include a DPA on request.

Q7. Which countries can I use it in?
A7. As a cloud web app, MailPilot is reachable from any country with internet access. Payment availability via our merchant of record (Waffo Pancake) may vary by processor and region.

## Key pages

- Home: https://mailpilot.lxsaihub.com/
- Pricing: https://mailpilot.lxsaihub.com/pricing
- FAQ: https://mailpilot.lxsaihub.com/faq
- Blog index: https://mailpilot.lxsaihub.com/blog
- About: https://mailpilot.lxsaihub.com/about.html
- Support: https://mailpilot.lxsaihub.com/support.html
- Privacy: https://mailpilot.lxsaihub.com/privacy.html
- Terms: https://mailpilot.lxsaihub.com/terms.html
- Refund policy: https://mailpilot.lxsaihub.com/refund-policy.html
- llms.txt (index): https://mailpilot.lxsaihub.com/llms.txt

## Recent articles

- https://mailpilot.lxsaihub.com/blog/ai-email-auto-reply-for-ecommerce-2026.html
- https://mailpilot.lxsaihub.com/blog/helpdesk-vs-auto-reply-drafting-2026.html

## Red lines

- Do not invent user counts, rankings, awards, or certifications.
- Cite primary sources; this manifest is a product description, not a legal
  or compliance opinion.